Faith-based Marketing (Religion and Business)Marketing strategy that connects a brand with religious values and principles
Faith-based marketing is a strategy that connects a Brand with religious or spiritual values, beliefs, and principles to build trust, loyalty, and an emotional connection with its audience. This approach is common among religious organizations, companies with Christian, Muslim, Hindu, Jewish, or other values, and brands seeking to connect with specific communities. Faith-based International Marketing is complex to implement, as it can be excellent for one religious Segment but harmful for another. Therefore, companies must be very subtle in their religious marketing strategy. Only a thorough understanding of the ethical principles emanating from religions will allow them to avoid potential interfaith conflicts. Remember, "Global unity in local diversity."
Brands align with religious values to build loyalty. For example, Chick-fil-A's Christian ethos resonates with American consumers, with 80% of its customer base citing shared values as a reason for loyalty (Gallup, 2023).
On the other hand, a lack of alignment can hurt brands; Pepsi faced harsh criticism in 2019 for an ad deemed disrespectful to Hindu sentiments in India. In July 2019, Pepsi's Cricket World Cup ad featuring an 87-year-old fan mistakenly depicted the Indian flag's (tricolor) colors upside down. This sparked outrage and a strong audience reaction. Although the brand corrected the error and edited/deleted the post, the incident sparked controversy
The subject «Faith-based Marketing (Religion and Business)» is included within the curriculum of the following academic programs at EENI Global Business School: Masters: Religions & Business, Master: International Business
Doctorate: Ethics, Religions & Business, World Trade.
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(c) EENI Global Business School (1995-2025)
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