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Malak Mahmoud (United Arab Emirates Dubai)

RESUME

 

MAHMOUD (AHMAD RASHEED) MAHMOUD MALAK

PALESTINE - TULKARM - DEIR AL-GHOSSOUN

 

Personal Data

 

Place of Birth:             Deir Al-Ghossoun

Date of Birth:              23 – 1 - 1977

Sex:                            Male

Marital Status:                        Single

Nationality:                 Palestinian

Current Residency:    Dubai

Mobile:                       00971503610065

 Email:                         m_malak2002@yahoo.com

 

Education

 

University:               An-Najah National UniversityNablusPalestine.

Degree:                    B. A. of Economics.

Period:                                 1997 – 2001

High School:            Attel Secondary School – Tulkarm – Palestine.

Period:                      1993 – 1995

 

Skills

 

Computer Skills:

-          Windows, Word

-          Excel, Access, Oracle Discover Desktop

-          Cenvar, PowerPoint, Internet.

 

Languages:

 

- Arabic

- English

 

Other Skills:

-          Writing reports.

-          Feasibility studies.

-          Evaluating projects, studies and data analysis.

-          Editing and planning, budgets’ description.

-          Active field worker, supervisor.

 

 

 

 

 

 

Professional Experience(9 years)

 

Present Occupation: Sales Administration

Al Ghurair Investment L.L.C. (Al Ghurair Foods) (since 4.6.2006 until now)

 

·        Foreign Markets Research and Study: To carry out feasibility study for new markets

 

·         M.I.S. Reporting: To provide monthly delivery update reports per region per country for all the regions to the business development managers, preparing analysis reports for the same.

 

·        Forecasting and Business Plan:  To collect and analyze monthly Sales Forecast figures in cooperation with the Sales Team and Customer Service Officers. Prepare analysis reports and upload S.K.U. wise data into Oracle forecasting module before each month end on area wise as well as business unit wise

 

·        Support Systems: To provide Oracle related technical and operational support to Customer Service Team and prepare related logs & reports. Ensure about the correct processes followed in Order to Cash Cycle.   

 

·         Support and coordinate customer related research activities: Maintaining the customer database with relevant contact details and conduct a customer satisfaction survey quarterly. Prepare quarterly analysis reports for the same.

 

·        Internal Audit: Carrying out the Internal Audits for selected plant and ensuring that the I.M.S. (Integrated Management System) procedures are followed. Prepare audit reports and submit the same to the Chief Executive Officer of the company.

 

·         Customer satisfaction survey:  Support and coordinate customer related research activities. Carrying out customer satisfaction survey on quarterly basis.

 

 

 

Palestinian Central Bureau of Statistics (PCBS):

·    Statistician of Foreign Trade Statistics Department  (since 20.11.2001 –

1.6.2006).

 

·    MAS Institute stuff active participant  to prepare the Economic Monitor- quarterly

    Issued.

 

·    Writing Papers and Training Materials in External Trade Statistics.

 

·    Preparing study about the trade transaction between Palestine and USA

In 1999 –2003.

 

·    Trainer in the International Trade in Services Statistics - Methodologies and

 Manuals. And member in technical committee information and communication technology survey.

 

·   Managing Director of Alkarm Agricultural & Economic co. (AS Apart time)

 

 

 

 

 

 

 

 

 

Training Courses:

 

-          Economic Statistics Fieldworker Training Course.

-          Cenvar (Variance Calculation).

-          Access Course.

-          Indices of Exports and Imports in Syria

-          Economic Surveys and Informal sector.

-          The Women Rights and their Activities in the Economy.

-          Minimum Development Indicators.

-          Counterpart of Three Missions with Foreign Experts (Harmonized System, Commix stand alone, VAT Taxes).

-          Marketing Strategies course.

-          Diplomatic Protocol course.

-          Spokesmen Skills course.

 

Membership of  Professional Bodies:

 

-          Membership of the Palestinian – American chamber of commerce (PALAM).

-          Membership of the Deir Al-Ghossoun Cooperates society.

 

References:

 

-          Dr. Yousef Daoud / Birzeit University/ Economic Department _ Tel 022982000

-          Dr. Omar Abed Al-Raziq / An-Najah University/ Economic Division_ Tel 092346244

-          Miss Shida Deab / Palestinian American Chamber of Commerce_ Tel 022974117.