Al-Ariki Ehsaan Sadiq (Yemen Sana’a)

Full name: Ehsaan Sadiq Al-Ariki
Nationality: Yemeni
Gender: Male
Date of birth: January 30, 1981
Home address: Sana’a Yemen
Phone number: 73331144 – (01)207728
Email: ehsaans@yahoo.com

Qualifications:
Graduated from queen Arwa University with Bachelor degree in Computer Major (Computer Engineering) in June 2002.
High Secondary School: Scientific Section from Abd_Nasser School in (1997-1998).

Experience:
Worked at Spacetel Yemen (From January 2003 to March 2005) as an Engineer, Responsibilities and tasks:
a)Responsible for Maintenance PCs and networks.
b)Solving all Postpaid line’s problems.
c)Responsible for Call center Problems and make reports to most of Departments (Markting,Swich,Finance..).
d)Responsible for local Branches (in most of services).
e)Responsible for Customer Invoices and make reports to the Finance dep.
f)Responsible for discounts.
Good experience in building and troubleshooting windows networks. Programming by several programming languages like:-
(Pascal, C++,Visual Basic and Oracle). System analysis and design.

Skills:
Language:
- Arabic (Mother tongue).
- English ( Read,write and speak).

Training:
Ten courses in English language from YALI (Yemen American Language Institute) from (Basic A to level Five B).
 Courses in Computer Maintenance from General Telecommunications Institute.
 Courses in Networks Operating System from YCC (Yemen Computer Company Limited).
 Courses in Business Etiquette of professional customer Interaction from PEACE (Protocol & Etlquette Academic Center of Excellency Middle East).
 Courses in Customer Service Excellence from Quest.
 Courses in Security Awareness from Infint.
 Many Courses in Nokia mobiles from Nokia Academy.

Hobbies:
 Browsers Internet
 Reading and searching for new knowledge

Personality:
Outgoing, fast leaner, optimistic, hard working, enthusiastic great tendency and desire to learn more improve and develop the self and the work’s environment.